Terms and conditions

ESAAL Terms and conditions

Date of Last Revision: 1/6/2019

1. WELCOME TO ESAAL

1.1. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. This agreement was written in Arabic and English. To the extent any translated version of this agreement conflicts with the Arabic version, the Arabic version prevails.

1.2. By using the Esaal Site You agree to be bound by terms of use set out below. If You do not wish to be bound by these terms, you should not use Esaal Site. We may change these Terms of use and privacy notice from time to time and so you should check these regularly. Your use of the Esaal Site will be deemed an acceptance of the terms existing at that time.

1.3. Esaal has the right to change the terms and conditions and privacy policy terms from time to time. You must periodically review these Terms and Conditions and Privacy Policy. We do not need to contact you directly or inform you of any changes to our Terms and Conditions and Privacy Policy. Terms of Use and Privacy Policy as described above.

1.4. Also as part of our commitment, we welcome all your feedback through our Contact Us form of any of the policies and conditions listed below.

2. Sign up:

2.1. You may sign up to the Service with ESAAL, you will initially need to create an account online. To do this, you must go to www.ESAAL.me. As part of the registration process, you must provide the mobile Number, which must be personal and valid,

Where you have provided your mobile number, we will verify your Subscription by sending you a text message with a verification code. You will need to input that code during the creation of your account, to complete the process.

2.2. The sign up process include the Subscription of our services, the cost of the subscription is provided in the below table.

2.3. To unsubscribe you need to send a text message to the designated number for your mobile operator as per the below table.

2.4. For any further inquiries or complaints about the service kindly contact us through our email support@esaal.me

2.5. When you subscribe to the service, you will enjoy an unlimited number of questions in different fields. If you do not have the equivalent subscription fees in your current balance, you will be partially charged from the available balance to maintain the subscription. In case there is insufficient balance of the collection of the subscription value retroactively, you may contact our help center for more information.

3. Conditions of Registration

3.1. To access and use Esaal site and application you must be at least 18 years of age (according to the Gregorian calendar) and with a full legal capacity.

3.2. Anyone less than 18 years (according to the Gregorian calendar) needs to obtain the consent of his parents or guardians to use the Esaal site and application, and that by sending the e-mail address of the parents or guardian so that we can address them for their approval, hence, parents or guardians have to monitor the Minors activities and be responsible for the actions of the Minors as long as they are under the age of 18 years (according to the Gregorian calendar). In case it was discovered that the user's age is under the legal age to create an account on Esaal, we will temporary halt the account till we receive parental consent, and parents e-mail address will be demanded from the user, the aforementioned is in accordance to the requirements of the law protecting Minor’s privacy online at any of the sites or applications that are directed to children. If you doubt that your child takes part in any activities that collect personal information, and you did not receive any e-mails to notify you or request for your acceptance, please do not hesitate to communicate with us via e-mail.

3.3. By using Esaal, you recognize and warrant that you have the legal right and the ability to use the service in accordance with the law of your country or the country you exist in. For guided but not limited; the minimum legal age to use the service is 18 years for the Arab Republic of Egypt as well as Arab countries, and China, 16 years for The Netherlands, and 14 years for Germany, Australia, South Korea, Spain and the United States, and 13 years for the rest of the world.

3.4. Using Esaal is at your own risk, and you agree not to post, raise, write, distribute, store, find or publish in any way, or cause to be published on the site Esaal either directly or indirectly through other sites any of the followings:

3.4.1. Doing anything that would impacts on the operation or security of the site Esaal or causes illogical inconvenience or disables any of the other users or our staff.

3.4.2. Transfer your account (including page or application you run) to any person without obtaining prior written permission from us.

3.4.3. Applying any reverse engineering, reverse collect, dismantling, or any other activities that would hack the issuers or other formulas or computational processors code of the software used in the infrastructure and the processes relating to the site or application Esaal.

3.4.4. 'Violate other users' privacy, or collecting any data and information about other users without their explicit consent, manually or by using any software or mechanism (spider) or infiltrating crawler or search the site or applying restoration, or uses of any devices or other mechanism to penetrate the web site and / or the platform and / or restore the index and / or data mining information operations.

3.4.5. Provide personal or private information related to a third party, for example, but not limited to, family names, address, phone numbers, e-mail addresses, and/or credit card numbers.

3.4.6. Broadcast viruses, subversive data, or other files that cause damage, malfunction or sabotage.

3.4.7. Provide any contents or links to contents that exposes us or other users to the harm or legal liability at any way. (According to our sole judgment).

3.4.8. Provide unlawful, libel, slander, or offensive contents to any religious or moral group. Contents with pornography, obscene, indecent, or contains overtones, harassment, threats, violation of privacy and publishing rights, violent, sensitivities, fraudulent or unacceptable in any form.

3.4.9. Provide content constitutes, or encourages, or provides instructions for a foul crime, or breach the rights of any party, or cause in any way in legal liability or violate any local laws.

3.4.10. Content causes inconvenience or harass to others.

3.4.11. Provide contents that are not owned by you personally without a legal permission from the legally owner of that contents.

3.4.12. Provide a content that impersonates any real or legal person or causes in any way in a false claim of dependency to that real or legal person, including Esaal.

3.4.13. Provides undesirable promotional materials, political campaigns, ads, contests, raffles, or offers.

3.5. We do not assume any responsibility or acknowledge for any content published, uploaded, fostered, distributed, stored, or created by users, in any way on the Esaal site directly or through a other web sites.

3.6. We do not take any responsibility for any content published, stored or uploaded in groups or interactive page (social pages) by you or by any third party, or for any loss or damage resulting from it, as we do not take responsibility for any errors, vilify, contempt, defamation, omissions, lies, pornography, or insults that may come across during your use of interactive pages9 social page). Also we do not take any responsibility for any statements, representations or content provided by users in any public interactive page (social pages). And users must inform us immediately to take the necessary procedures according to our discretion.

3.7. If there is an emerging complaint about content that a user has published or causes to be published, submitted, broadcasted, distributed, stored, or created, on Esaal site directly or through the website of third parties, you agree to direct your complaint against the user only and not against us.

3.8. Considering capacity limitations of the servers and devices and the multiple use by many people at the same time, you are responsible not to use the site Esaal in any way that leads to sabotage or exceed the capacity of the server hardware of our network or any networks connected to any of our servers. As for example to do any act that would impose unreasonably disproportionate large load on the available infrastructure or bandwidth site or application of Esaal.

4. The Consultants:

4.1. Those who use the platform as Consultants in their fields as specialists, and who have one or all of the following; training, qualifications, experience, skills and certificates of scientific background and they are sufficient and appropriate in their field. When you use any of the Consultant’s services, you have the option to do an assessment graded from 1 to 5, and to provide any feedback or notes based on your experience with the intended competent.

4.2. The Evaluation of the Consultants on the conditions of their employment, are exclusively based on the feedback from users that evaluates Consultants. We do not make any test to evaluate these specialists, but we check the backgrounds and qualifications information. We urge you to independently verify backgrounds and skills or qualifications of any expert before receiving a service from him.

4.3. You have to understand and recognize that none of the Consultants is of our employee, and / or acts as our agent or our representative, and / or follow us in any manner whatsoever. We do not recommend Consultant; we are only providing access connection between you and the Consultant, and we are not, in any way involved either directly or indirectly in any interaction with any Consultants in relation to their Services and specialties. We are not responsible for committing or implementation of any applied agreement between you and any Consultant, including any agreement of remuneration. You alone are responsible for any such agreement. If there is any dispute between you and any Consultant in any relation whatsoever, you are under these conditions exempt us, our subsidiaries, our institutions, officials, employees and agents of any claims or issues you may have against or related to the Consultants.

5. Other Websites:

5.1. We are not, in any way, liable for any content, advertising, or product, located on, or available in the other websites, and with the observance of laws and which cannot be excluded, we do not offer guarantees or commitments or obligations whatever to the following:

5.1.1. With respect to the quality, accuracy, selling portability and suitability of a material, products, and services that available through other websites.

5.1.2. Materials which are available through websites are not violating the intellectual property rights of any person.

6. Google play: in app purchase payment

6.1. Payment will be charged to Google Account at confirmation of purchase Subscription and will be automatically recurrent for other periods unless the auto payment recurrence is turned off at least 24-hours prior to the end of the current period.

6.2. Account will be charged for renewal within 24-hours prior to the end of the current period.

6.3. Subscriptions may be managed by the user and auto-recurrence may be turned off by going to the Settings on the device after the subscription.

6.4. Where the same is applicable, any unused portion of a free trial period will be surrendered, in the event the user purchases a subscription prior to the expiration of the free trial period.

7. ITunes: in app purchase payment

7.1. Payment will be charged to App store at confirmation of purchase Subscription and will be automatically recurrent for other periods unless the auto payment recurrence is turned off at least 24-hours prior to the end of the current period.

7.2. Account will be charged for renewal within 24-hours prior to the end of the current period.

7.3. Subscriptions may be managed by the user and auto-recurrence may be turned off by going to the Settings on the device after the subscription.

7.4. Where the same is applicable, any unused portion of a free trial period will be surrendered, in the event the user purchases a subscription prior to the expiration of the free trial period.

8. Intellectual Property

8.1. Please note that the contents of the site Esaal, including but not limited to, the source code, software, specifications, pictures, signs, and audio files are protected by copyright laws, trademarks and other proprietary rights applicable. Based on the foregoing, it is not permitted to you to create any derivative work or any other amendments, without a prior written consent from Esaal. And that you should not make any amendment to the copy we are viewing or printed in any way and you may not use any of the illustrations, photos, videos or audio sequences or any graphics separately from any text. And if you print or download any materials from our website (www.ESAAL.me), that means you breach these Terms of Use, and you must in this case, stop immediately and destroy any copies of the materials you have.

8.2. Users of this site are obliged to respect intellectual property rights of others, and we may remove materials that appear in our sole discretion as infringement of the intellectual property rights of others, and if you think that a material you own and is protected by copyright is being published or used on the site without permission, in this case You have to notify us and provide the following information:

8.2.1. A detailed description of the material that you claim it is being infringed, with sufficient information to enable us to locate it, including the URL where the infringed material located.

8.2.2. Must provide a statement and documents that prove that this material of your own.

8.2.3. Your name, mailing address, telephone number and your e-mail.

8.3. when the user submits any content in the public interactive page owned by Esaal by e-mail or any other means, Esaal will have the right to use that content in any way, and the user vows that this article are valid for publication and agrees to indemnify Esaal on the Internet if any third party takes any action against us about the content provided by the user.

9. Responsibility:

9.1. In compliance with the responsibilities prescribed by law and which cannot be excluded, we and all of our managers, employees, agents, or contractors, do not take any responsibility towards you as a result of any losses, damages, responsibilities, claims, and costs (including without restriction or limitation legal costs and fees defense or settlement costs) in any form or manner whatsoever either directly, or indirectly, or as a result of, arising out of or due to the access to the site www.ESAAL.me by you due to your reliance on the information provided through the platform or Consultant or content, or other websites, or services of others, in any form, whether in contract, or damage (including negligence), law, or otherwise. We are not responsible for any damage caused by any of the Consultants regardless whether we have learned firsthand or been briefed through our representative commissioner the potential for loss or damage.

9.2. We are committed to actively seeking to provide the website www.ESAAL.me with all forms of logical care. Except mutatis by law, we assume the responsibility for the quality, accuracy and appropriate specific purpose of the service. We do not offer any grantees that the material contained in the website www.ESAAL.me or any of the functions contained in or any of the server hardware will work without interruption or delay or will be without errors, free of viruses or bugs or work combatable with any other program or other material.

10. Termination:

10.1. You agree to indemnify Us, and/or any of Our affiliates and Our and their officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by You or any other liabilities arising out of Your use of ESAAL.

11. Indemnity

11.1. We reserve the right immediately to terminate Your use of the ESAAL if You breach or We have reasonable grounds to believe that You are likely to breach these terms and conditions or You otherwise engage in conduct which We determine in Our sole discretion to be unacceptable.

12. General conditions:

12.1. If any court or regulator decides that any provision of these terms and conditions is invalid or otherwise unenforceable, such provisions shall be severed and deleted from these terms and conditions and the remainder of these terms and conditions shall continue to have full force and effect.

12.2. These terms and conditions and the ESAAL Site are governed by Arab republic of Egypt law. Disputes can be dealt with by the Egyptian courts.

12.3. These terms and conditions apply between Esaal and its users. No other person is entitled to benefit under these Terms and Conditions.

Network operators, Fees per country and unsubscribe procedure